At  Farnese Australia, we provide customers with unparalleled service and support for all our machines throughout Australia, New Zealand and USA. From on-site installation and training to after-sales telephone and in-person support and repairs. We have a well trained engineer in our head office who answers calls and helps fix issues over the phone if possible. If you do not get a closure, a technician will be dispatched the earliest to address the issue. Farnese Australia has one technician local to Victoria, two in Queensland, two in New South Wales and one in Western Australia. We have a service partner in WA and NZ .

The high quality and good value of our machines, as well as the unrivaled service and support we offer, are the reasons why Farnese Australia is Australia's leading stone machine supplier in Australia. The Machine Service team at Farnese Australia understands that buying stone machinery is a big decision, one that can be extremely costly when breakdowns occur and equipment doesn’t run to its full capability. 

So, we at Farnese offer three Service plans 

We advice that you make a choice of the plan depending on how long the machines are running a day. If you cannot make a decision, you can always call us and we will help you make choice. Once you have made a choice, we will contact you two weeks before the scheduled time and fix a date. 

We also offer 'EXTENDED WARRANTIES' to new machines. We understand that over the years, suppliers upgrade the parts and support for existing parts is no more there. So we continually work on replacement parts. Our team of Engineers and technicians will make sure that help is always there.

NSW,SA & NT , AUSTRALIA
Phone: +61 2 9829 2699
Fax: +61 2 9829 2655
Hours: 9am-4.30pm, Mon-Fri

VIC & TAS , AUSTRALIA
Mob : + 61 408 066 868
Phone : +61 2 9829 2699
Fax: +61 2 9829 2655

Hours: 9am-4.30pm, Mon-Fri

Email:support@farnese.com.au
Email:fab@farnese.com.au:

QLD, AUSTRALIA
Mob : +61 408 376 684
Phone : +61 2 9829 2699
Fax : +61 2 9829 2655

Hours: 9am-4.30pm, Mon-Fri

Email:support@farnese.com.au
Email:farnese.qld@gmail.com.au:

ALL STATES, USA
Phone: +1 616 821 5912
Hours: 9am-4.30pm, Mon-Fri


ALL STATES, NEW ZEALAND
Phone    : + 64 2 152 6858
Hours: 9am-4.30pm, Mon-Fri

Email:support@farnese.com.au
Email:steve.proform@xtra.co.nz
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Copyright © Farnese Australia 2016